Technology Support Specialist

WHO WE ARE

Our mission at P.B. Bell is making lives and places better by developing, improving and managing multifamily communities. Based in Scottsdale, P.B. Bell has provided multifamily services since 1976 and remains family-owned. Committed to quality apartment homes and service, P.B. Bell’s portfolio spans throughout every Phoenix submarket as well as Northern Arizona.  Click here to view our communities.

At P.B. Bell, everything we do is guided by our core values: Get Creative, Act with Integrity, Be Accountable, Show You Care and Enjoy The Ride. For more than 45 years, these qualities have defined our culture and continue to be celebrated. 

As a multifamily housing developer and management company, it’s important for our team at P.B. Bell to support the residents and members of our communities at large. From onsite clothing and food drives to community clean-up efforts and charitable donations, we pledge to make our communities a better place for everyone.  P.B. Bell is a proud member of the Arizona Multihousing Association.  

Job Description

 The Technology Support Specialist will work closely with the Technology Director and are the friendly, first level support of all technology related help desk tickets, providing hands-on support for workstations, servers, printers, networks, phones, Microsoft applications, and more for all local and remote users. Additional responsibilities include coordinating MSP, third-party support, project management & implementation, department related administrative tasks, training end users, creating manuals, and more. Occasional, local state travel may be required.

The ideal candidate will be detail and service oriented, and effectively collaborate with teammates, multitask, prioritize, and meet critical deadlines while exhibiting care for the company culture.

Requirements

• • Formal hands-on Windows IT Experience is a must.
  • Physical & Virtual Network Infrastructure & Troubleshooting
    • Knowledge of (LAN), (WAN), (WLAN), firewalls, AP, OP AD, VPNs, and access restriction.
  • On Premise Domain Controller and File Server
    • Network Shares, File Permissions, Printer Configurations
  • Microsoft 365 Cloud Administration
    • AD, Azure & Exchange
    • Sites and Services
    • Group Policies
    • Security Groups & Filtering
  • DNS Filtering & Configuration
  • Protocols (TCP/IP, SMTP, IMAP, SMB)
  • Microsoft Desktop applications knowledge
    • Intermediate to Expert Outlook & Excel knowledge
  • Hardware Troubleshooting & Replacement
    • Computers, Servers, Tablets, Phones, Cables, Printers, Hard Drive, NIC, RAM, etc.
  • Ability to research and find solutions to problems
  • Strong documentation, administrative, and follow-through skills

 Employee benefits include:

• Company Matched 401(k) Retirement Savings Plan
• Employee Referral Program
• Life Insurance
• Long & Short Term Disability
• Medical, Dental & Vision Insurance
• Paid Holidays & Time Off
• Up to 50% Rent Discounts
• Paid Volunteer Hours
• Rewards & Recognition Programs
• Team Building Events & Outings
• Training, Growth & Mentorship Opportunities
• Education Reimbursement Program
• Up to 50% Rent Discounts

P.B. Bell is an Equal Opportunity employer and supports a drug-free work environment through pre-employment drug testing. For additional information regarding employment with P.B. Bell, please email Human Resources at HRadmin@pbbell.com