Position Summary:

Are you ready to break out of the mundane repetitive tasks and dive into a hands-on tech role that offers real variety? Join our small technology team, where your skills and passion for doing things right will be met with the opportunity to gain meaningful experience across multiple technology platforms, from desktop support and network infrastructure to cabling, media systems, access control, phones, and much more! Daily additional responsibilities include coordinating third-party support, project implementation, department related administrative tasks, training end users, creating manuals, and more. Daily valley travel is required. Occasional, in-state travel is required. All of this with a competitive benefit package, and mileage reimbursement.

Why This Role Stands Out:

• Small Team, Big Impact: You won’t be a cog in the machine, you’ll be a key player with room to grow or show off your skills.
• Diverse Tech Exposure: Gain hands-on experience across multiple areas of IT, not just one narrow lane.
• Mentorship & Learning: Work closely with experienced professionals who want to see you succeed
• Field-Focused: Perfect for someone who prefers active, on-site work over desk-bound routines

About P.B. Bell
At P.B. Bell, our mission is: Making lives and places better by developing, improving, and managing multifamily housing communities. Since 1976, we’ve been proudly creating exceptional living experiences throughout Arizona. Family-owned and based in Scottsdale, we bring creativity, integrity, accountability, and care into every community we touch while making sure we enjoy the ride along the way.

From clothing drives and food donations to neighborhood clean-up efforts, we believe in making our communities stronger and better for everyone. We’re also proud members of the Arizona Multihousing Association. [ Click here for a listing of our communities.]

Required Experience:

• Formal hands-on Windows IT Experience is a must.
• Physical & Virtual Network Infrastructure & Troubleshooting
  • Knowledge of (LAN), (WAN), (WLAN), firewalls, AP, OP AD, VPNs, and access restriction.
• Basic Microsoft 365 Cloud Administration
  • AD, Azure & Exchange
  • Security Groups & Filtering
• Misc. Protocols (TCP/IP, SMTP, IMAP, SMB)
• Microsoft Desktop applications “know how to use” and support.
  • Intermediate to Expert Outlook & Excel knowledge
• Hardware Troubleshooting & Replacement
  • Computers, Servers, Tablets, Phones, Cables, Printers, Hard Drive, NIC, RAM, etc.
• Ability to research and find solutions to problems
• Strong documentation, administrative, and follow-through skills
• Identify and discern procedural, infrastructure, and security needs
• Strong verbal and written communication skills
• Accurately and promptly resolve tickets

Required Soft Skills:

• Personable, Friendly - Strong customer focus
• Create and implement training manuals and classes as needed.
• Ability to follow written and verbal instructions effectively
• Work individually and in collaboration with all departments and employees.
• Ability to pivot and change tasks frequently
• Able to work in a busy environment.
• Other related duties as assigned

Company/Industry related experience is a plus:

• Meraki & Unifi
• Domain Transfers/DNS
• Smartsheet
• MS365 Admin, SharePoint & Teams Administration
• Third Party IT or MSP
• Project Management and Implementation
  • Able to scope, plan and coordinate project implementation individually or as a team.
• *Property Management IT Experience
• On Premise Domain Controller and File Server
• Network Shares, File Permissions, Printer Configurations

Education:

• Associate’s degree in computer science, Network Infrastructure, or a related Information Technology field, 3+years of hands-on experience in a field or corporate environment.

Compensation & Benefits

P.B. Bell offers a competitive compensation package including:

• Company-Matched 401(k) Retirement Savings Plan
• Employee Referral Program
• Life Insurance
• Long & Short-Term Disability
• Medical, Dental & Vision Insurance
• Paid Holidays & Paid Time Off
• Rewards & Recognition Programs
• Team Building Events & Outings
• Training, Growth & Mentorship Opportunities

P.B. Bell is an Equal Opportunity Employer and supports a drug-free work environment through pre-employment drug testing.

For additional information regarding employment opportunities, please contact Human Resources at HRadmin@pbbell.com.