Director of Learning and Development

WHO WE ARE

Our mission at P.B. Bell is making lives and places better by developing, improving and managing multifamily communities. Based in Scottsdale, P.B. Bell has provided multifamily services since 1976 and remains family-owned. Committed to quality apartment homes and service, P.B. Bell’s portfolio spans throughout every Phoenix submarket as well as Northern Arizona.  Click here to view our communities.

At P.B. Bell, everything we do is guided by our core values: Get Creative, Act with Integrity, Be Accountable, Show You Care and Enjoy The Ride. For more than 45 years, these qualities have defined our culture and continue to be celebrated. 

As a multifamily housing developer and management company, it’s important for our team at P.B. Bell to support the residents and members of our communities at large. From onsite clothing and food drives to community clean-up efforts and charitable donations, we pledge to make our communities a better place for everyone.  P.B. Bell is a proud member of the Arizona Multihousing Association.  

Job Summary:

The Director of Learning and Development leads the strategy, design, and execution of company-wide training initiatives to foster employee growth and support organizational objectives. This role is responsible for developing impactful learning programs that enhance skills, boost engagement, and drive performance. The Director will collaborate with key stakeholders to ensure that training programs align with P.B Bell's core values and industry best practices.

Key Responsibilities:

• Develop and implement a comprehensive learning and development strategy to support organizational goals.
• Oversee the creation and delivery of training programs, workshops, and e-learning initiatives.
• Assess training needs through surveys, performance evaluations, and consultation with leadership.
• Monitor and evaluate the effectiveness of training programs, adjusting as needed.
• Manage and implement the sales evaluation program, ensuring effective assessment and continuous improvement of sales performance.
• Stay up to date with industry trends, best practices, and emerging technologies.
• Lead and facilitate orientation day for new hires, ensuring a structured and engaging introduction to company policies, culture, and resources.
• Manage the learning and development budget, ensuring efficient allocation of resources.
• Foster a culture of continuous learning to enhance employee retention, engagement, and career development.

• Develop and oversee a structured mentor training program that fosters leadership development, enhances employee retention, and strengthens operational performance.

Qualifications:

• Bachelor’s degree in Education, Organizational Development, Human Resources, or a related field.
• 5 years of experience in Learning and Development, with at least 3 years in a leadership role.
• Experience in the multifamily industry or property management is highly preferred.
• Expertise in adult learning principles, instructional design, and training technology.
• Strong leadership, collaboration, and communication skills.
• Proficiency in Learning Management Systems (LMS), e-learning tools, and performance tracking software.

 Employee benefits include:

• Medical, Dental & Vision Insurance (including HSA match) 
• Company Matched 401(k) Retirement Savings Plan
• Company paid Life Insurance and Long Term Disability
• Education Reimbursement Program
• Employee Referral Program
• Paid Holidays & Time Off

P.B. Bell is an Equal Opportunity employer and supports a drug-free work environment through pre-employment drug testing. For additional information regarding employment with P.B. Bell, please email Human Resources at HRadmin@pbbell.com